The Failover Ace Up Your Sleeve: DQE’s LTE Wireless Backup Service

This post was originally published on June 29, 2020, and was updated on October 28, 2024.

Failover. It’s a word that sounds risky, but talking about it should be a top priority for business executives, whether you’re running a local business or managing a complex, multi-site enterprise. Why? Because even a brief network outage can cause substantial disruptions.

Every day, businesses rely on their networks to innovate, collaborate, and serve their customers. For them, the real risk lies in unplanned Internet outages. Although Internet service providers do their best to ensure the integrity and reliability of their networks, major disasters, severe weather, cyberattacks, and a number of other scenarios can result in disruptions to wireline services. If you don’t have a plan in place to make sure your business can continue uninterrupted, the cost could be significant.

Did you know that the cost of IT downtime is a minimum of $5,000 per minute, according to ITIC? What about that one in 10 businesses have dealt with at least 10 Internet outages over three years? But you might say that outages are only significant if they last for a long time, as in hours or days. Not so fast! Retail Customer Experience found that nearly half of online customers quit and don’t ever come back if they’ve had to wait more than 5 minutes trying to checkout with no sign of response. To sum up, the results of no Internet include:

• Loss of productivity
• Financial loss
• Damage to customer trust and reputation\
• Missed deadlines
• Overtime costs for recovery

This is where a failover plan comes in.

In reality, failover is actually a good term for business continuity. Failover is the ability to switch to a backup network connection automatically when your primary Internet goes down. It ensures that your business stays online, no matter what happens with your wireline network. Failover is about being resilient as a business and staying ahead of your competition.

DQE’s LTE Wireless Backup service is built to provide a failover solution for your Internet and SD-WAN services. If your primary Internet becomes inoperable (no matter how temporarily), our service delivers a seamless transition to the Internet for customer’s priority applications. In other words, if something with the wireline network happens, traffic instantly switches to the LTE network. Who can use it? Anyone who currently purchases our Internet services, as well as those leveraging our SD-WAN offerings. Enjoy a simple install and 24x7x365 NOC support. You’ve got everything to gain.

The bottom line? Embrace the idea of failover. Embrace the continued success of your business. If downtime costs you time and money, get in touch with us and feel more secure.